test

test

test

Looking to 2021, what should we be looking forward to as recommendations to keep exceeding expectations for accuracy?

Looking to 2021, what should we be looking forward to as recommendations to keep exceeding expectations for accuracy?

Looking to 2021, what should we be looking forward to as recommendations to keep exceeding expectations for accuracy?

For 2021, how focused should we be on expanding delivery and accuracy?

What is our government relations team hearing about ongoing unemployment benefits impacting our applicant base? When will programs rewarding people staying at home end?

How could we better prioritize crew training over relying on technology to mitigate customer satisfaction?

How could we better prioritize crew training over relying on technology to mitigate customer satisfaction?

How could we better prioritize crew training over relying on technology to mitigate customer satisfaction?

are we on a break?

Test

Why did the uniform vendors roll out the crew uniforms before the manager uniforms? This makes it difficult to coordinate the new look at our restaurants when making uniform decisions, especially since we know the uniforms change frequently.

Why did the uniform vendors roll out the crew uniforms before the manager uniforms? This makes it difficult to coordinate the new look at our restaurants when making uniform decisions, especially since we know the uniforms change frequently.

Test

Will QSR Soft be approved for digital. Food safety ?

Will QSR Soft be approved for digital. Food safety ?

Are we going to have simple screens for adding new products to the menu? 200 average weekly units, or ideally a units per thousand regular menu or breakfast transactions? Let's remove the vague process we have now, and agree on what those thresholds should be.

this is great

this is great

this is great

this is great

what Is the plan to bring in a healthier menu item for 2021, such as grilled chicken, salads, yogurt or plant based proteins.

Likewise, Spero would you also share the perspective on the variability of university sites, train stations, hospitals, airports.

will someone please address the physical layout of dining rooms in regard to self serve beverage centers. Is the thinking to move ABS to behind the counter?

Joe yesterdya was great. what r you most "optimitic" about in nexy year?

will someone please address the physical layout of dining rooms in regard to self serve beverage centers. Is the thinking to move ABS to behind the counter? Also are newer furniture choices coming out in the near future?

Morgan mentioned that a total beverage strategy is being developed. When can we expect to see it?

exicted for future

TEST

What can we do to improve the performance of our delivery partners? Our growth in delivery is predicated in part on there ability to deliver in a reasonable amount of time. This rarely happens and customers sometimes avoid delivery due to the length of time. In general they are very under staffed

What can we do to improve the performance of our delivery partners? Our growth in delivery is predicated in part on there ability to deliver in a reasonable amount of time. This rarely happens and customers sometimes avoid delivery due to the length of time. In general they are very under staffed

Is there any thinking about a phase 2 of Hero Meals?

Since we currently confirm the order with the courier, is that process going to change with a staging cart? It seems like the staging cart would take away the ability to confirm the order with the driver since the order will be available.

Will there be any retroactive partnering for adding a third window? I just added a third window.

Will there be any retroactive partnering for adding a third window? I just added a third window.

Test

Test

Joe E said c/F avg nationwide will be 470K by years end2020 what is keeping us from this AVERAGE?

could CORP help us pay for PPE

could CORP help us pay for PPE

The Patulas are great operators

is it over?

Is the technical issue fixed?

Is the technical issue fixed?

Is the technical issue fixed?

test

test

1) What are we doing with plant based foods? 2) Are we looking into creating any Virtual Brands to low volume restaurants or lobbys that may not be worth opening.

1) What are we doing with plant based foods? 2) Are we looking into creating any Virtual Brands to low volume restaurants or lobbys that may not be worth opening.

Are we ready for McRib?

As the Company shifts from SAM to SAO, how will the Company assist those who completed SAM as required.

are we trying to move to more available healthy options?

Can we discuss the efficacy of continuing Mod C dining room and low volume/low economic restaurant investment in 2021 while we are unsure of the long-term effect of recent changes in customers' habits, i.e, significant decrease in FC visits?

With current staffing issues where are we with Hot Hold for Breakfast? This could help our breakfast staff/operations since it is extremely difficult to get day staff during the work week ?

Can we discuss the efficacy of continuing Mod C dining room and low volume/low economic restaurant investment in 2021 while we are unsure of the long-term effect of recent changes in customers' habits, i.e, significant decrease in FC visits?

Can we discuss the efficacy of continuing Mod C dining room and low volume/low economic restaurant investment in 2021 while we are unsure of the long-term effect of recent changes in customers' habits, i.e, significant decrease in FC visits?

With current staffing issues where are we with Hot Hold for Breakfast? This could help our breakfast staff/operations since it is extremely difficult to get day staff during the work week ?

With current staffing issues where are we with Hot Hold for Breakfast? This could help our breakfast staff/operations since it is extremely difficult to get day staff during the work week ?

Can we discuss the efficacy of continuing Mod C dining room and low volume/low economic restaurant investment in 2021 while we are unsure of the long-term effect of recent changes in customers' habits, i.e, significant decrease in FC visits?

Do Operators get a extra year because Covid 19 caused us not to use the dining rooms.??

Last year we ran out in 2 weeks for a 5 week McRib program

Socialism take from the rich and give to the poor

Socialism Rent ... take from the rich and give to the poor? So we just close all low volume or repurpose those stores to a new VIRTUAL BRAND???

Do we think PPP forgiveness should go into SOI or G&A? Why one way versus the other?

Do we think PPP forgiveness should go into SOI or G&A? Why one way versus the other?

Do we think PPP forgiveness should go into SOI or G&A? Why one way versus the other?

Sign me up for hot holding. I would spend $15 k in a he4art beat if it helps relieve my crisis staffing breakfast shift. and dinner and overnight shifts. especially if it improves quality over the current overheld products in UHCs

REFERENCING HOT HOLDING , 15,000 IS A BARGAIN CONSIDERING HOW MUCH WE ARE STRUGGLING WITH STAFFING IN THE MORNING..IF IT HELPS OPERATIONS / SERVICE WHERE DO I SEND THE CHECK

REFERENCING HOT HOLDING , 15,000 IS A BARGAIN CONSIDERING HOW MUCH WE ARE STRUGGLING WITH STAFFING IN THE MORNING..IF IT HELPS OPERATIONS / SERVICE WHERE DO I SEND THE CHECK

Yo!

Testing this out

i want to reiterate that our new core menu is working and and i ask that we take a diligent and cautious approach to bring anything back if the product does not meet the defined criteria. we have done it in the past and have paid heavy price in crew and manager satisfaction surveys and cash flow.

what are the thoughts about opening of inside dining

Will there be more App reward points for MOP orders? In other words, more reward points for MOP vs App

Will there be more App reward points for MOP orders? In other words, more reward points for MOP vs App

Will there be more App reward points for MOP orders? In other words, more reward points for MOP vs App

No sound

sound?

we must commit to zoom or similar timers to see and measure accurate OEPE times . can we do this as a field office initiative?

what is the the status of Kiosks?

As ops lead for BigMO, I am receiving a lot of questions about QSRSoft as an option for digital food safety for several reasons. First, keeping everything under one roof would be beneficial. Second, when purchased in a bundle with simplethink, forms, and security they are a cheaper option. Finally and most importantly, the operators that are currently using them seem to be happy with the product. Can we expect them to become an endorsed vendor for digital food safety in 2021? Many organizations are waiting for this to make the switch to digital food safety.

Where are we with HHOT and cash/payment for DT?

The new chicken sandwich The optics weren't that great on the product shots. Monday. Is it as good as described with our consumers in test ?

When will we have the technology to use hand helds in dual lane DT's? We can currently use them in single lane only without crashing the system. Our competitors such as Chic filet and What a Burger have this technology and are using it to speed up their DT

DO WE HAVE A PLAN FOR THE CUSTOMER TO USE THEIR PHONE TO PLACE THEIR ORDER FOR DINE-IN

DO WE HAVE A PLAN FOR THE CUSTOMER TO USE THEIR PHONE TO PLACE THEIR ORDER FOR DINE-IN

DIGITAL FOOD SAFETY VENDOR: WHAT IS THE STATUS OF QSR SOFT AS A DFS VENDOR

Follow-up to dining rooms. Agree with Mason, let's not make short term decisions. SSBB and dining rooms will be important. C-Stores will continue to be a big threat to us like they have been, right? Don't we need to keep SSBB and dining rooms for that important segment?

Follow-up to dining rooms. Agree with Mason, let's not make short term decisions. SSBB and dining rooms will be important. C-Stores will continue to be a big threat to us like they have been, right? Don't we need to keep SSBB and dining rooms for that important segment?

COMMENT TO MORGAN: APPRECIATE HER PRESENTATION ON MONDAY REGARDING THE YOUNGER GENERATION.

COMMENT TO MORGAN: APPRECIATE HER PRESENTATION ON MONDAY REGARDING THE YOUNGER GENERATION.

COMMENT TO MORGAN: APPRECIATE HER PRESENTATION ON MONDAY REGARDING THE YOUNGER GENERATION.